Professional, worry-free document management

Océ MPS (Managed Print Services) provide professional, worry-free document management. Bringing your printers and document workflows under control, and making sure your end-users have the information they need, when they need it.

By entering into a print and document partnership with Océ, you decide exactly which responsibilities you transfer to us. So you can benefit from our industry leading expertise and best practices. All provided by an extensive direct sales and support organization with many years of experience in delivering document services to corporate and institutional customers.

At the same time you get significant savings in print TCO (Total Cost of Ownership). That means printing costs which are not only lower, but also measurable and transparent.
 

Download the Océ MPS brochure

Key benefits of Océ Managed Print Services

• An effective print and document partnership

• Introduction of industry-leading Océ expertise

• Management of your multi-vendor print fleet

• Transparent printing costs

A print infrastructure that’s optimized and right-sized

Océ Managed Print Services stands for a proactive approach to office printing and print fleet management. So your multi-vendor print infrastructure is always optimized and right-sized. And your users have the print functions they need, where they need them. That means you can concentrate on your business, and leave printing to us.

Report by IT industry analyst GartnerGroup:

• “The savings by rightsizing fleets of output equipment are staggering”

• “Print fleets can cost an enterprise between 1 and 3% of revenues”

• “Firms that actively manage their printer fleets can save up to 30% of printing costs”

Océ is an active member of the Managed Print Services Association (MPSA).

Benefits at all levels of your organization

Océ Managed Print Services bring significant benefits at all levels of your organization: from top management right through to end-users. But as well as process-related cost savings and efficiency gains in office printing and print fleet management, there are more vital benefits for your business.

Benefits in a wide range of corporate settings

• Effective implementation and improvement of your central print infrastructure 

• Scalable print management concept 

• Transparent cost control through print fleet management 

• No need for in-house resources and skills 

• Easily adjusts to meet changing needs

Maximize the value of document workflows

Document flows can have a significant effect on your business performance. Océ Managed Print Services put you back in control of your office printing and document workflows. So your office staff can readily access the information they need, where and when they need it.

Optimum enterprise print solutions

Océ Managed Print Services offer optimum solutions for larger enterprises that depend on their document workflows. Our scalable print management concept is applicable in a wide range of corporate settings using or intending to implement a centrally managed print infrastructure.

Everybody gains with Océ Managed Print Services

	Chief Financial Officer: “We save up to 30% on printing – and the costs are completely transparent…” More efficient printer fleet management by Océ Costs are really transparent for the first time  Reports allow cost monitoring and allocation  Option to reduce working capital in printers  More efficient use of financial resources Cost savings start by reducing the indirect and administrative workload, and by making costs transparent and predictable. That allows costs to be allocated to departments according to their actual usage. It’s also possible to optimize working capital by translating investments in printing assets into a clear price-per-page contract.
	ICT Manager: “Professional fleet management by Océ saves us 30% of our time…” Rationalizes control of printers at all locations  Eliminates multi-brand management workload  More time to focus on ICT infrastructure  Single point of contact with Océ  Concentrate on adding value for the organization All too often ICT staff are faced with time-consuming management of multi-brand printer fleets, which means they can’t give enough attention to their ICT infrastructure. Océ Managed Print Services introduce good practices based on world-leading expertise in printing and document management, ensuring state-of-the-art effectiveness.
	Facility Manager: “Now I can be sure my printers are always available…” Planned maintenance approach  Staff know what they have to do  Far fewer problem calls  No frequent ad hoc interventions  Clear reports to monitor service quality Key to the Océ Managed Print Services approach is planned management and maintenance. That greatly reduces calls from users and the resulting need for ad hoc maintenance interventions. Support staff always know exactly what they have to do in advance, maximizing effectiveness and minimizing workload.
	Helpdesk team leader: “With 50% fewer printer-related calls, we can focus on user support…” No more everyday printer problems More time to focus on user support Automatic paper and toner refilling Constantly updated status information See what’s happening and where The Océ services take care of all everyday maintenance needs and incidents on a proactive basis, which greatly reduces the numbers of printer-related helpdesk calls from users. That means helpdesk staff have more time to spend on their important IT user support tasks, where they can really make a difference.
	Office employee: “At last, I can print without delays and interruptions…” Optimum printer availability always assured  No lost working time for end-users  Toner and paper replenishment as needed  No need for frequent helpdesk calls  Maximum convenience in printing Océ Managed Print Services ensure your people always have access to the information they need, where and when they need it. Without delays caused by printers needing paper or toner refilling, or other kinds of maintenance. That in turn is an essential enabler for fast response and good customer service.

Flexibility of print fleet management

Proven process for implementation and operation

Océ Managed Print Services are implemented through a proven, phased approach that effectively addresses the identified print fleet management needs. The process has three clearly defined phases: Assessment, Transition and Operational.

Three clearly defined phases

• Assessment: identify needs, define TCO scenarios and roadmap together with the customer

• Transition: migrate to the desired situation

• Operational: daily management under a Service Level Agreement

Based on proven, industry-standard methodologies

The total Océ Managed Print Services process and the resulting services are based on proven, industry-standard methodologies such as ITIL and PRINCE2. This results in a controlled change process and accelerates coordination between your own management organization and that of Océ.

Océ MPS service modules

Océ Managed Print Services are delivered in the form of a range of service modules from which you can choose. These service modules enable you to customize the services delivered to meet your requirements. And to choose whether we manage your print-related activities for you, or with you. In both cases, the services to be delivered are clearly defined in, and measured against, a Service Level Agreement.

The Océ MPS Service Modules consist of:

• Fleet monitoring 

• Customer reporting 

• Customer service desk 

• Easy maintenance 

• Configuration & change management 

• Consumable & supply management 

• Continuous assessment 

• Financial and asset management

Sustainability and Océ Managed Print Services

Océ Managed Print Services take an important step in that direction. By rationalizing print workflows and concentrating print volume on energy-efficient devices, Océ MPS enable significant reductions to be achieved in energy consumption, CO2 emissions and wastes.

Sustainability gains are an integral part of the Océ MPS approach, from the Assessment phase right through the everyday delivery of services in the Operational phase.

Environmental responsibility embedded in daily operations

Océ has embedded sustainability in its daily operations over the last 130 years through technological development, customer intimacy and corporate culture. With environmental awareness and responsibility embedded in every aspect of our operations, we are committed to meeting our own clearly defined sustainability goals, and to helping our customers to meet theirs.

For more information about Océ’s sustainability policy, please visit our corporate sustainability site at: www.sustainability.oce.com

Key Océ MPS sustainability-related attention areas are:

• Maximizing device utilization 

• Minimizing incorrect and unnecessary prints 

• Minimizing energy consumption per print 

• Minimizing visits of expensive service engineers and reduce unnecessary travel 

• Eco-friendly dispatch of empty office supplies

Specific sustainability aspects in relation to the print fleet

Specific sustainability aspects in relation to the print fleet:

These are the main sustainability-related aspects that will be considered during the Océ MPS Assessment phase, leading to recommendations for improvement:

• Use of energy 

• Use of paper

• Use of printing supplies

• Noise and emissions

Contact Océ

For more information about Océ Managed Print Services, the benefits they can bring to your organization and how they can be implemented, please complete the contact form.